How to Outsource Your Customer Service to a VA (Dos and Don’ts)

For time-crunched business owners today, outsourcing is quickly becoming a viable option –an opportunity to delegate many time-consuming tasks, without having to hire full-time staff. One task that’s increasingly being outsourced today –is customer service. While outsourcing customer service is often thought to be the domain of big business and large corporations, increasingly, smaller –and […]