With 50% of the workforce today telecommuting in at least some capacity, there’s a good chance that some of your team are –or may soon be operating remotely as well. While overseeing a remote workforce may seem difficult if you’ve never hired a virtual worker before, the truth is that it’s no more challenging […]
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How to Outsource Your Customer Service to a VA (Dos and Don’ts)
For time-crunched business owners today, outsourcing is quickly becoming a viable option –an opportunity to delegate many time-consuming tasks, without having to hire full-time staff. One task that’s increasingly being outsourced today –is customer service. While outsourcing customer service is often thought to be the domain of big business and large corporations, increasingly, smaller –and […]