Customer support has long been an integral part of business success. It is one of the primary ways customers and businesses interact with each other. Aside from that, customer support services are a key factor contributing to customer experience and satisfaction. In the ecommerce industry, customer support services continue to evolve and develop. With the […]
Category Archives: eCommerce
The Role of Customer Service In Ecommerce Success
Ecommerce or online retail has become a staple in today’s highly digital world. As online shopping becomes a norm, online entrepreneurs and business owners recognize the importance of exceptional customer service in ensuring growth and success. Customers play a pivotal role in how a business builds a loyal base, generates sales, and encourages repeat transactions. […]
Effective Lead Generation Strategies For Ecommerce Businesses
Some say that starting a business online is fairly easy because the hardest and most challenging part is trying to keep your online store up and running. In this circumstance, lead generation is one of the most important and effective tools businesses can do. But, what is a lead exactly? and how do businesses generate […]
Top Design Trends For Ecommerce Websites In 2023
Design trends come and go. What’s popular right now may lose people’s interest in just a matter of months, rendering it useless. So for an industry that relies heavily on social proof and impact, keeping up with the attest design trends can help create a more fitting and timeless feel for consumers. A bad-looking and […]
Comprehensive Guide To Ecommerce Funnel
Digital marketing is a tedious process. Businesses need to find customers and consistently convince them to consider and buy their digital products, goods, or services. But did you know that there is an overarching strategy used to guide customers through their buying journey? The ecommerce marketing funnel is used to turn the general public into […]
How To Start An Ecommerce Business Using Shopify
Starting an online business has become increasingly more accessible over the years. Ecommerce platforms such as Shopify have made it easy for aspiring entrepreneurs to enter the industry. But what is it like to start an ecommerce business using Shopify? Here’s an overview of Shopify as an all-in-one ecommerce platform to give you a better […]
Importance Of Customer Testimonials For Ecommerce Businesses
Have you ever tried shopping online on platforms like Shopify and Amazon? One of the biggest challenges of online retail is that customers don’t get to see the products in person. They don’t get to touch, test, or even fit it before committing to purchase it. Under these circumstances, online shoppers learned to use customer […]
Ecommerce 101: How To Outsource Products To Sell On Amazon
Selling on Amazon has been a viable option for aspiring entrepreneurs. Given the convenience of the ecommerce industry, more and more people are looking into starting an Amazon business. However, a critical part of this endeavor revolves around finding and sourcing the right products to sell. An effective business owner finds lucrative ways to source […]
Critical Ecommerce Mistakes Entrepreneurs Need To Avoid
Online entrepreneurship has been increasingly popular over the years. As technology and the digital industry continue to be an integral part of our daily lives, more and more people are finding ways to jump into electronic commerce to start their online retail business. However, starting an online business can feel like a roller coaster ride. […]
Ecommerce SEO: How To Improve Google Ranking
Google is recognized as the largest search engine on the globe. The majority of web users have Google as their primary online search engine. Garnering roughly 89 billion visitors each month, ecommerce businesses leverage search engine optimization to increase their possibility of exposure to a significantly large and diverse audience. But what exactly is search […]