Selling on Amazon has been one of the increasingly popular online business ventures. With some time, a ton of research, and a little bit of training, anyone can build a growing business and become a successful online entrepreneur through Amazon FBA.
While starting as an Amazon seller can be challenging at first, most of the tasks and responsibilities involved in the long run can be routinary but time-consuming. At this point, you would be spending most of your time completing mundane tasks to keep your business going but not growing.
As a business owner, it’s important that you dedicate yourself to growing and scaling your business. So if the majority of your time is spent entering data and sorting inventories, when will you find the time to develop your business?
Hiring a virtual assistant to take care of your day-to-day Amazon business responsibilities might just be the answer to your problems. Forget about dealing with time-consuming administrative tasks or customer service. Instead, grant yourself the time and energy to pursue opportunities that will help exponentially grow and expand your business operations.
But in what ways can an Amazon virtual assistant help exactly? To help answer this question, here’s a quick overview of the roles and responsibilities of an Amazon VA and some tips on how to successfully hire and employ one for your growing business.
What Is An Amazon Virtual Assistant?
An Amazon virtual assistant is a type of virtual assistant job specifically catered to Amazon-related businesses. A business owner can employ an Amazon VA full-time, part-time, or hourly and delegate certain tasks involved in their Amazon store.
Since Amazon business ventures typically operate digitally, Amazon store owners can also take advantage of the fact that virtual assistants commonly work remotely. With this flexibility, business owners have a larger talent pool to hire virtual assistants that would best suit their needs in the company.
Tasks and Responsibilities of an Amazon VA
As a business owner and entrepreneur, it can sometimes be difficult to delegate tasks to someone else. While being hands-on in your business ensures that everything is done the way you want it to be done, doing so takes so much of your time and keeps you from working on growing and scaling your business.
If you really want to grow as an entrepreneur, it’s important to accept the reality that it would be extremely challenging to build an empire without help or support from others. Are you thinking about hiring an Amazon virtual assistant for any extra pair of hands? If you are, it’s crucial for you to know what tasks, responsibilities, and roles your Amazon VA should assume.
Here are some of the most common tasks that you can delegate to your Amazon virtual assistant:
Just like in any other business, administrative tasks typically take the most time to accomplish. Imagine taking in phone calls, replying to emails, and entering data for hours and hours. Administrative tasks and responsibilities require little expertise to accomplish. However, it remains a crucial and essential part of any business operation.
When you hire an Amazon virtual assistant, you can delegate a bunch of administrative tasks involved in running your business. They can take care of responsibilities such as order processing and FBM order management. At the same time, they can also provide administrative assistance such as dealing with scheduling, emails, and even travel arrangements.
Customer Service and Support
Providing quality customer service and support are both important in establishing a positive customer experience and ensuring good customer relationships. With a smaller Amazon business, it’s possible to handle all customer inquiries on your own since the demand for it is relatively low. However, as your Amazon store starts to grow, there would also be an increase in the number of customer inquiries and support requests than before.
Hiring a virtual assistant can completely take this responsibility off of your shoulders. Instead of sitting in front of a computer answering questions about your product or service, your Amazon VA can do that for you. This will prevent you from spending and wasting so much time on tasks that don’t directly contribute to your business’ growth.
Let your Amazon VA handle creating message templates for the AI customer service system, answer customer inquiries in real-time, respectfully interact and respond to both positive and negative reviews, and so much more.
When it comes to running an Amazon business, product sourcing is undoubtedly one of the most time-consuming and challenging responsibilities. Knowing how to outsource products to sell on Amazon at minimal costs is important to keep the business earning and running.
If you do decide to delegate this task to an Amazon VA, it’s important that you find someone that is knowledgeable and experienced with product research and outsourcing. Ideally, find and hire an Amazon VA with a background in purchasing wholesale products as well as handling negotiations with suppliers.
Important Tips When Hiring An Amazon Virtual Assistant
Getting a virtual assistant for your Amazon store can provide crucial support and lighten the load for you. However, it’s important to make sure that you are hiring the right virtual assistant for your needs. But at the same time, you should also learn how to handle a virtual assistant remote employee. Here are some helpful tips that can guide you in managing your Amazon virtual assistant:
- Determine what particular tasks you need help with in order to find the most suitable virtual assistant for them. If you need assistance with sourcing Amazon products, find someone with compatible skills and experience. In addition to this, you can also identify which aspects of your business you can outsource in order to improve or develop. For example, if writing or designing is not your strong suit, you can hire a virtual assistant with more experience in copywriting and web design.
- Take your time and be tedious with your hiring process. Hiring a remote virtual assistant for your Amazon store business provides you with a global talent pool. With such a large population, there is also a higher chance to have applicants who aren’t exactly qualified. If you don’t want to deal with the whole hiring process, you can consult with a VA agency to help you with it.
- Provide adequate training and guidance upon hiring. If you can’t be too hands-on, supply a detailed handbook that holds all the information they may need to fulfill their responsibilities. Despite this, it’s important to make sure that regularly communicate with each other and provide feedback as often as possible.
While it’s possible to start a business all by yourself, taking steps to grow and scale it may require more hands on deck. If you find yourself struggling with inventory management or product outsourcing for your Amazon FBA, hiring an Amazon virtual assistant might just be the best possible solution for you.
Quality Amazon virtual assistants can provide a lot of help and perform a wide array of activities. It can be as simple and time-consuming as data entry or it can be as tedious as outsourcing products to sell on Amazon. Regardless, it’s crucial that you learn how to manage a remote virtual assistant in order to get the best possible results.
Want to know more about adding a virtual assistant to your team? Sidekicks is an on-demand virtual company and we’re eager to help visionaries and entrepreneurs like you. Get a free ebook and learn more about how we can help you by signing up for our newsletter. We also offer a free 30-minute consultation if you prefer something more personal.