Customer support has long been an integral part of business success. It is one of the primary ways customers and businesses interact with each other. Aside from that, customer support services are a key factor contributing to customer experience and satisfaction. In the ecommerce industry, customer support services continue to evolve and develop. With the […]
Tag Archives: eCommerce
The Role of Customer Service In Ecommerce Success
Ecommerce or online retail has become a staple in today’s highly digital world. As online shopping becomes a norm, online entrepreneurs and business owners recognize the importance of exceptional customer service in ensuring growth and success. Customers play a pivotal role in how a business builds a loyal base, generates sales, and encourages repeat transactions. […]
Effective Lead Generation Strategies For Ecommerce Businesses
Some say that starting a business online is fairly easy because the hardest and most challenging part is trying to keep your online store up and running. In this circumstance, lead generation is one of the most important and effective tools businesses can do. But, what is a lead exactly? and how do businesses generate […]
Top Design Trends For Ecommerce Websites In 2023
Design trends come and go. What’s popular right now may lose people’s interest in just a matter of months, rendering it useless. So for an industry that relies heavily on social proof and impact, keeping up with the attest design trends can help create a more fitting and timeless feel for consumers. A bad-looking and […]
Social Media Marketing Explained: Instagram Marketing
Instagram has become a widely popular social media platform. While the site started as a photo-sharing platform in 2010, it has evolved into a humongous platform with a wide variety of features. Acquired by Meta in 2012, Instagram’s popularity continued to grow and now has more than 2 billion monthly active users. But what exactly […]
Comprehensive Guide To Ecommerce Funnel
Digital marketing is a tedious process. Businesses need to find customers and consistently convince them to consider and buy their digital products, goods, or services. But did you know that there is an overarching strategy used to guide customers through their buying journey? The ecommerce marketing funnel is used to turn the general public into […]
Importance Of Customer Testimonials For Ecommerce Businesses
Have you ever tried shopping online on platforms like Shopify and Amazon? One of the biggest challenges of online retail is that customers don’t get to see the products in person. They don’t get to touch, test, or even fit it before committing to purchase it. Under these circumstances, online shoppers learned to use customer […]
Why Ecommerce is Your Next Frontier in Business
Humans have been trading goods since the beginning of civilization, but commerce really started when currency was introduced, and the global commerce as we know it began in the 16th century. From stalls, outdoor markets and small shops, trade has come a long way with supermarkets, retail shops, and even online stores. Together with their […]
How to Outsource Products to Sell on Amazon
As an eCommerce seller, finding products to sell on Amazon can be easy when you understand how sourcing works. There are various options available for an Amazon seller. Wholesale products and made-to-order goods are the go-to options for most startup companies, these are just two of several methods to find products for your Amazon business. […]
